The new Intel Android* USB Driver package 1. 10.0 that supports Windows* 10 is available for download at the Intel Developer Zone. It enables you to connect your Windows*-based machine to your Android* device that contains an Intel® Atom™ processor inside. This includes the latest Intel® Atom™ x3 and x5 processor families (SoFIA devices are not supported in this version) and supported host systems with Windows* 10 (32/64-bit) and Android devices including those with Android* 5.x – Lollipop.
Since your computer can't connect to the internet, you won't be able to download the compatible drivers for your device. The option to download the drivers from another device and install it to your device using a flash drive is also not possible since the device can't read USB or flash drives. Right-click the first USB Root Hub device and select Properties. Click the Power Management tab. Clear the box next to Allow the computer to turn off this device to save power. Click OK to apply the setting. Repeat steps 4-7 for any remaining devices in the Universal Serial Bus Controllers section with “Root Hub” in the name. About USB Network Adapter Drivers: When connected, the operating system usually installs a generic driver that helps the computer to recognize the newly attached device. However, proper software must be applied if you want to make use of all features that the network adapter has available. The printer cannot connect to the network print server. You may either try again to connect, or disable network features. If you disable network features, you can turn them on again later in the Network Settings dialog. Without connectivity, features like bidirectional coomunication and configuration sharing will not be available.
USB drivers for Android devices are platform-specific, and there is no guarantee that this Intel USB driver will work for every OEM device. Since most OEMs develop the USB driver for all devices that they sell, we recommend that you also check out the Android* OEM USB driver page that lists the OEM drivers.
This installation instructions document will guide you through installing the Intel® Android* USB Driver package which will enable you to connect your Windows* based machine to your Android device that contains an Intel® Atom™ processor inside.
Supported USB profiles
After installing the USB driver package, plug in your Android* device to your computer using your micro-USB to USB cable. The following are the supported USB profiles via the Intel Android USB Driver package:
- ADB (Android Debug Bridge): This is the debug interface of Android. It is mandatory to use in order to re-flash, and debug.
- MTP (Media Transfer Protocol): This is the Windows* protocol to facilitate the transfer of media files.
- PTP (Picture Transfer Protocol): This is the Windows* protocol to allow the transfer of images from digital cameras to computers.
- RNDIS: This provides a virtual Ethernet link using phone network.
- CDC Serial (Modem AT Proxy): This provides the link to Modem to allow to use AT commands through a virtual com port.
Troubleshooting Errors
Device is not recognized at all
These drivers are only for Intel® devices. If you’re using a device from one of our OEM, please get the drivers directly from their web site, or you can use this list of drivers on the Android* site.
Errors in the Windows* Device Manager
Open Windows Device Manager:
- If USB Mass Storage is visible instead of ADB Device, then right click on the Mass Storage device icon and select ‘Uninstall’.
Then unplug your device from the computer and install drivers’ setup again. - If Android Device is visible with a yellow warning icon, then right click on the Android Device icon and select ‘Uninstall’.
Then unplug your device from the computer and install drivers’ setup again.
Portable Device that has no 'USB debugging' option
There may not be an enabled “USB Debugging” option. The developer options on a phone are hidden by default. Open the settings on a phone, and find the About section. Look through it until the 'Build number' entry is visible. Tap if five times in quick succession, and there should be a small dialog stating it’s now set to developer. Come back to Settings main menu and go into Developer Options, then enable USB Debugging.
Windows XP: When I activate MTP there is no pop-up to allow me to access phone file system or transfer media files.
MTP is not supported by default with Windows XP. You have to install Windows Media Player 10 or later.
Last Updated : | Wide Angle Software
Introduction
As well as connecting your Android device to Droid Transfer over your local WiFi network, you can also connect your Android device to your computer using a USB cable.
To do this - you need to change some of the settings on your Android device so that Droid Transfer and Transfer Companion (running on your Android device) can communicate. This support article shows you how...
Enabling Developer Options on your Android Device.
You need to change some settings on your Android device so that 'Developer Mode' is enabled.
- Open your device settings and choose 'About phone', 'About device' or just 'About'.
- Look for the entry 'Build Number', or 'Build Version'. This entry may be under a further sub-menu called 'Software Information' or 'Software Info' on some devices.
- Tap the 'Build Number' entry five or six times. (No, really!)
Your device will show you how many taps are required to enable Developer Mode. When done your device will have Developer Mode enabled. - Go back to your main Settings menu - scroll down to the bottom, you should see a new entry called 'Developer Options'.
Congratulations! You're now a developer! ;)
Enable USB Debugging.
Just a couple more settings to change...
- Tap to open 'Developer Options'
- Make sure 'Developer Options' is set to ON.
- Scroll down to 'USB Debugging' and make sure that is enabled also. If it isn't, slide the toggle switch to the right to enable it.
- Depending on your Android device - a window may pop up on your phone asking you to verify that you want to enable USB Debugging. Click OK or Apply to allow USB Debugging to become enabled.
Download Transfer Companion to your Android Device.
Download Transfer Companion to your Android device from the Google Play Store. You need to be running at least version 1.58 of Transfer Companion - so check for updates if you have previously downloaded Transfer Companion to your Android device.
Download Droid Transfer to your PC.
On your Windows PC, go to this address to download Droid Transfer...
Run Droid Transfer on your PC
Run Droid Transfer on your PC and when you see the connect screen:
Connect your Android device to your PC with a USB cable. Depending on your device, your phone may request permission for it to communicate with your PC.
Click OK or Allow on any prompts showing on your Android Device.
When Droid Transfer detects your device, it will launch Transfer Companion on your Android device and begin to load your phones data through the USB cable.
Connection should now made between Droid Transfer and Transfer Companion and you can start managing and copying your Android Phone content using Droid Transfer on your PC.
If you're having troubles, check out our USB connection troubleshooting tips which will help you resolve any issues.